RDP Overview

Navigation in RDP is fairly straightforward, with two navigation menus and a sidebar. Both navigation menus, along the top of each page and in the footer, allow you to navigate to different segments of RDP – Home, Programs, Participants, Reports, Activity Logs, Material Distributions and Interactions.

The sidebar provides additional navigation tools, including an advanced search bar, a recent items list, an activity log and profile settings.

RDP comes equipped, out of the box, with the following tools:

• Program Management
  • This tool allows your organization to create several different programs, each with their own unique descriptions and assessment tools
• Participant Management
  • This tool helps your organization keep meticulous records on all program participants, including contact and demographic information, and recovery vital signs.
• Telephone Recovery Support Dashboard
  • This dashboard provides your team with a dynamic list of program participants, highlighting which participants need to be called, and when.
• Resource Material Management
  • This tool helps your organization create and track digital and physical resource materials that are distributed
• Activity and Event Management
  • Activities and events hosted by your organization can be easily recorded, and reported on, in RDP
• Interactions
  • Interaction recording allows you to capture information that details individual interactions with your organization. This tool is especially helpful in tracking contact points with people who are not program participants.
• Reporting
  • The base RDP license package includes access to several powerful built-in reports and charts that empowers your organization to see and work within your data.
  • Should your organization’s unique needs require custom reports, you can work with Faces and Voices to determine the best solution. Report Creation Licenses are available for an additional fee, or Faces and Voices be hired to build the custom reports for your organization.

RDP is designed with your organization’s unique needs in mind and has several features built-in that allow you to customize the platform to your organization’s needs.

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