Support

Help & Tips

The Help section provides additional tools and resources to enhance familiarization with the app. The Help & Tips contains a User Guide, App Overview, FAQs, Tech Support, Call Help Desk, Legal, About, What’s New, Launch Welcome Tour, Launch Swing Trainer, Launch Swing Tab, Launch Swing Context, Launch Ball Flight Tour, and App Tutorial Videos.

User Guide
Provides links to, Menu, Analyze, Training Center, Camera, Live, and Swings.

o Menu: Detailed guide about the feature option of the menu.
o, Analyze: Detailed analysis of your metrics with goals and how to get better.
o Training Center: Detailed video guide on how to learn about metrics and using the app.
o Camera: Detailed guide on how to capture metrics and use the Ball Fight feature.
o, Live: Detailed guide on how to capture metrics in real-time to receive immediate feedback.
o Swings: Detailed guide of historical data.

App Overview
Provides links to the over features of the app.

FAQs
Questions and answers to the most common questions.

Tech Support
The links to open a new support ticket.

Call Help Desk
Auto-dial customer support.

Legal
Provides information on Regulatory, Privacy Policy, and Terms of Use.

About
About is the copyright information about Blast Baseball.

What’s New
A brief description of new features of the app with links for additional information.

The Launch Welcome Tour
A quick tour overview of the feature for baseball to ensure you are all set to successfully utilize the program.

How to Launch the Welcome Tour

1. Tap on the Menu from Analyze, Training, Live, or Swing screen.
2. Tap on Help & Tips.
3. Select the Launch Welcome Tour.
4. Follow the screen instructions to navigate through the tour.

The Launch Using a Swing Trainer Tour
A quick tour overview of the available feature for the Personal Swing Trainer sensor to ensure you are all set to successfully utilize the program.

How to Launch Using a Swing Trainer Tour

1. Tap on the Menu from Analyze, Training, Live, or Swing screen.
2. Tap on Help & Tips.
3. Select the Launch Using a Swing Trainer Tour.
4. Follow the screen instructions to navigate through the tour.

The Launch Swing Tab Tour
A quick tour of the swings tab to ensure you’re successfully viewing your past swings, video, 3D Swing Tracer, and sessions.

How to Launch Swing Tab Tour

1. Tap on the Menu from Analyze, Training, Live, or Swing screen.
2. Tap on Help & Tips.
3. Select the Launch Swing Tab Tour.
4. Follow the screen instructions to navigate through the tour.

The Launch Swing Context Tour
A quick tour of the Swing Context features to select the appropriate environment for your swings to ensure you’re successfully utilizing this feature.

How to Launch Swing Context Tour

1. Tap on the Menu from Analyze, Training, Live, or Swing screen.
2. Tap on Help & Tips.
3. Select the Swing Context Tour.
4. Follow the screen instructions to navigate through the tour.

The Launch Ball Flight Tour
A quick tour overview of the feature for baseball to ensure you are all set to successfully utilize the program.

How to Launch Ball Flight Tour

1. Tap on the Menu from Analyze, Training, Live, or Swing screen.
2. Tap on Help & Tips.
3. Select the Launch Ball Fight Tour.
4. Follow the screen instructions to navigate through the tour.

App Tutorial Videos
A library of quick How-to Videos to setup your successfully utilizing the Blast Baseball Solution.

How to open App Tutorial Videos

1. Tap on the Menu from Analyze, Training, Live, or Swing screen.
2. Tap on Help & Tips.
3. Select the App Tutorial Videos.