In the Hotels Data form of the Guest profile, it is possible to fill in a series of automations, with the possibility of differentiating them according to the facility code of the hotel.
This form is useful in case of a “Repeater” guest not bound by a preferential contract, as it might happen, for instance, in leisure seasonal facilities.
N.B. If the Repeater guest is bound by a preferential contract, as it might happen for instance in non-seasonal business structures, it is recommended to deal with the automations here proposed not in the personal form, but in the Company/Agencies form created parallel to the Repeater guest form, and where the agreement is attached.
- Specify the hotel where the conditions are valid
The light-yellow colour of the field shows which hotel code is selected.
- Discount Type
From the F9 menu, select the agreement or automatic discount to be applied to the guests who are direct payers.
For the encoding of the discounts, see DISCOUNT TYPE Basic Table.
For all the purchaser profiles having a default discount type, the following alert will show up in the bill issuing stage:
Click ‘No’ to ignore the proposal and get the print of the original bill.
Click ‘Yes’ to confirm the application of the default discount and its appearance on the final fiscal bill.
- Telephone Type
Useful for entering the alternative charge code necessary for the guest to use the telephone.
It is usually required when it is necessary to charge telephones having charge codes that differ from the regular VAT rate.
- Exemption Type
This field is not open, but the user has to select among the items available in the menu displayed by pressing the F9 key.
This field is useful in case the selected profile refers to a diplomat or an institutional or Authority officer having right to specific VAT exemptions.
- Supplier Account
This field is useful for specifying the supplier code assigned.
- Account
This field is useful for specifying the account code assigned.
- Charge Code, Amount and Specific Notes for an unpaid service
This function is enabled by Gp Dati upon request only. Through this function, it is possible to link a charge and the relating amount to a specific guest profile, so it can be automatically uploaded on the next file, at the Guest Check-in.
For instance, consider the case when a Repeater Guest has not paid an extra service during his last stay.
If we attach to the Guest profile, in the ‘Hotels Data’ form, the charge code relating to the type of service supplied and we specify the unpaid amount, Scrigno will give the following notice at the next Check-in of the Guest:
By clicking OK, the amount will be automatically uploaded and the charge code with the relating amount, previously attached, will be deleted from the profile.
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