How to cancel an ARR?

ARRs can be cancelled at any time on each individual Assessment Report Request page.

1. The ARRs are cancelled by going to the main page and clicking the Outbound Request sidebar.
2. Select the ARR ID that needs to be cancelled. Scroll to the Actions section and click the “Cancel…” button.
3. A box will appear with the reasoning behind the cancellation. Please enter in the text box the reasoning behind the cancellation. When canceled, your request credit will be refunded.
4. Click the “Yes, Cancel this Request” button if you are sure this request should be cancelled. Or click the “No” button to go back to the Assessment Report Request page.
   

!Please note that cancellation cannot be undone. You will still be able to use the “Copy to New Request” action to create a new request with this same information.