Synchronize Data

Discrepancies in patient demographic information between the EHR or database and FN3 must be resolved before submitting data.

1. Open both EHR or database and FN3 to review the patient’s first name, last name, DOB, and sex
2. Compare the values recorded for these data points in each of the two environments to identify discrepancies between the two environments
3. Update the data as needed to synchronize these data points
   

Submit a ticket via CIBMTR Center Support to request the two CRIDs to be merged Duplicate CRIDs may take up to five business days to resolve

User will receive an email notification once the duplicate CRID issue is resolved. Repeat the steps within the “Performing CRID Association” section in order for the correct CRID to be associated. This ensures accurate data submissions.

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