Candidates may use the built-in camera and audio from the computer. Candidates are also permitted to use external audio and video options such as a headset, USB-connected microphone, or camera. We strongly discourage using a Bluetooth headset in order to avoid any battery issues. If you decide to use a headset for the exam, we recommend using a wired headset. Candidates are NOT permitted to join their Zoom meeting by phone. The candidate must use their computer audio, unless approved as an exception when a candidate is having issues with audio that cannot be resolved by a troubleshooter. In this case, the candidate can use their phone to call in to the meeting, but they must 1) attest to the examiners that they will not use the phone for any other reason, and 2) have the phone visible (i.e., in their hand or in the camera view, not in their lap) if possible.
- The camera should be placed as close to the display as possible.
- Newer computers may only have a USB-C port and an adapter may be necessary to attach a USB-3 connected microphone or camera.
- For Audio, the Zoom desktop client on Windows supports buttons for devices made by these manufacturers: Aver, Crestron, Jabra, Logitech, Plantronics, Polycom, Shure, Yamaha, and Yealink.
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