Contact Manager is deployed with a self-signed SSL certificate, but optionally can be configured with a certificate from a private or public certificate authority.

Contact Manager supports SSL certificates generated using its own private key or using an external private key.

  1. Generate a Certificate Signing Request (CSR)
  2. Use the CSR to generate a certificate with a Certificate Authority
  3. Upload the certificate to Contact Manager and restart the server

Method 1 – Use Contact Manager’s private key

  1. Select Settings from the System menu
  2. Click the Generate CSR Tab
  3. Enter the information for the certificate request as demonstrated in the table below
  4. When complete, click Generate and choose a location to save the CSR file.

  1. Select the Upload SSL Cert tab
  2. Select Choose File and locate the server.crt file, and click Upload Certificate
  3. Restart Contact Manager server for the change to take affect

Method 2 – Use an external private key

  1. Select Select the Upload SSL Cert tab
  2. Select the Generate button
  3. Complete the Certificate Signing Request

With the CSR generated, the next step is to generate a certificate using your designated Certificate Authority. Contact Manager supports certificates from any valid public certificate authority such as DigiCert or Verisign as well as self-signed certificates authorities.

Using the CSR generated from Contact Manager, follow the instructions provided by your certificate authority to generate a certificate. Download the certificate bundle most appropriate for Apache Web Server, which is typically a ZIP file containing the individual certificate files. The Certificate should have a .crt extension and will need to be renamed to server.crt before being uploaded to Contact Manager.

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