4.9 Services

A Service URL is required to provision a directory service in Communications Manager. Each directory will have its own unique Service URL. This will translate to an individual directory on the end user’s phone.

To add a new Service URL in Contact Manager

1. Select Services URLs from the Directory menu
2. Click Add New

3. Fill out the Directory Service Options information.

Select each Data Source to be included in the directory from the drop-down list. To remove a selected data source, click on the X next to the name of the data source.

Choosing Edit Dial will enable the users to edit any telephone number through their Cisco IP Phone.

4. Click Save

Editing a Service URL

1. Select Services URLs from the Directory menu
2. Click on the name of Services URL to be edited
3. Make changes to Service URL and Save

Deleting a Service URL

1. Select Service URLs from the Directory menu
2. Check the checkbox next to the service url to be deleted and click Delete
3. Confirm deletion

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