Correction of an Accounts Receivable Collection

In the Management of SCRIGNO Accounts Receivable, you can only cancel the registration entries made during the day. It is for this reason that we recommend always to check all the cash transactions made in the day, to promptly intervene in case of errors.

In case it is necessary to cancel or edit an Accounts Receivable Collection of the day, proceed as follows:

1. Search the Profile to be edited
   The system generally proposes the only visualisation of profiles with outstanding documents. By marking the appropriate field the user can also include in the list the records for which outstanding position has already been reset.

2. Select the ‘Accounts Receivable’ tab
   Identify the erroneously collected document and on which it is necessary to make corrections.

3. Select the ‘Accounts Receivable Details’ tab
   The user can find all the recordings made on the Account Receivable Data sheet of interest.

4. Delete the registration of the Day
   Select the line referring to the current day, and click on the ‘Delete’ button.

5. Save the Operation
   Upon saving, the system automatically updates the guest’s Accounts Receivable folder, setting the program back to the previous conditions. The user may possibly proceed with a new collection on the record in question, using the usual tools provided for this purpose.