The Cash Balance Credit Note allows the reversal of invoices issued, already recorded in previous account closures.
The issue of Credit Notes entails a decrease in the production of the day and discrepancies in the cash account (Total POS or Total Cash). It is therefore advisable to operate on days when the production and the total registered amounts due of the day (Receipts and Invoices) exceed the amount of the credit note to be issued, therefore not to close the day with amounts due, cash balance and production with negative values.
Proceed as follows:
FO > Main Courante > Cash Balance Credit Note
- Search the document to be reversed
- Select the document and click OK.
- Proceed as specified in the next paragraphs
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