Total Cash Balance CN

To issue a credit note that will completely reverse a document issued in the past, proceed as follows:

1. FO > Main Courante > Cash Balance Credit Note

2. Click ‘Reverse All’
   Upon selection, the system automatically updates the credit note on the right, indicating the same reference dates, the same codes and the same amounts originally charged.

3. Set Payment Item
   From the drop-down menu, select the payment method with which you intend to return the amount to the guest.

4. To Test Print, click ‘Preview’
   Select
   first, then

5. To print the Final Document, select the ‘Print’ button
   Select
   first, then