To issue a credit note that reverses only part of a document issued in the past, proceed as follows:

  1. FO > Main Courante > Cash Balance Credit Note

  1. Double click on the charge codes of the original bill considered incorrect
    Upon selection, the system automatically presents the user with the credit note on the right section of the specified screen, reporting the same reference dates and the same codes used originally.
  1. Manually change the digit to be reversed
    Replace the total amount indicated by the system with the partial value to be reversed.
  1. Set Payment Item
    From the drop-down menu, select the payment method you intend to return the amount to the guest.
  1. Select Test Print, then click ‘Preview’
    Select
    then
  1. To print the final document, select the ‘Print’ button
    Select
    then

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Post Comment