Login/Password

To access the system, you must log in. Only you and the studio can view your student’s information.
Your login is typically your email address. If the system cannot find your login, it may be set under a different email address.
If you’d like to update the login email, please contact both your studio and us, as the studio must approve this change.

To Logout of the system, Click the Logout button at the top right corner.

!If you recognize this system and wish to login to a new school, you must use a different email address for the new school. If the account is already established, call us if there are difficulties.

Password

You will have an initial password which is either emailed to you or given by the studio.
The password can be changed. Your password cannot be retrieved. To change it, you’ll need to go through the “Forgot Password” or “Reset Password” steps.

If you can not login, you can use the Forgot password option.

Forgot Password will prompt you for your mobile phone number and login/email address on account.

If the system does not recognize your email address, please contact the studio. If you recently changed your email address, try using the original one you registered with.
If the cell phone number you enter doesn’t match the one on file, only your email address will receive the code to reset your password. If both the email and phone number match, you will receive a code to both your phone and email.

Once you click Next you will receive an email and/or a text message to the cell phone number with a verification code.
Example: On Wed, Apr 19, 2024 at 1:35 PM, support@compuacademy.net wrote: Your Verification Code:= 3555 (Code changes every time!)

This message will contain a verification code that will need to be entered on the next screen.

When the correct verification code is entered and you click Verify, you will be prompted to enter a new password.

You will need to enter it a second time to confirm. Then click Reset. Then you may click to Login.