Akkadian Appliance Manager (AAM) is the command-line utility used to manage the Contact Manager platform. With the release of Contact Manager 4.3.0, a new version of Appliance Manager is required to support Master to Master Database Replication across ACM in different data centers with load balancer support. The AAM upgrade requires that Contact Manager has Internet access to download the AAM update. If no Internet access is available, the AAM update must be posted on an internal web server or you can simply redeploy the OVA and restore Contact Manager from backup.
Follow these steps to update AAM:
Access the Contact Manager CLI via Hostname/IP using SSH with an SSH tool such as Putty or WinSCP
When prompted to login using the following credentials
Username: akkadianuser
Password: akkadianpassword (default)
From the Akkadian Appliance Manager main menu select Option 5: Appliance Manager Settings
From the Update Akkadian Appliance Manager menu select Option 1: Update Appliance Manager Using URL/Local Media
You will be prompted for update URL, paste the AAM Update URL at the prompt and hit “enter”
AAM URL: https://akkadianlabs.s3.amazonaws.com/Public/aam/AAM_TUI_3.0.1-501c577.tar.gz
*Alternatively, you can download the AAM update and post it on an internal web server if no Internet access is available from Contact Manager.
Press any key when prompted after the update completes.
A restart of AAM is required to enable new functionality. From the Update Akkadian Appliance Manager menu, select Option 2: Restart Appliance Manager
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