The generated service information in Akkadian Contact Manager corresponds to a CUCM required information to create a service.

Create Service In CUCM

  1. Log in to CUCM as with an account with administrative access.
  2. Browse to IP Phone Services page: Device > Device Settings > Phone Services
  3. Click Add New

  1. Fill in the service information using the Akkadian Contact Manager provided CUCM Service Provisioning Information.

Enable: This check box allows you to enable or disable the service without removing the configuration from Cisco Unified Communications Manager Administration (and without removing the service from the database). Unchecking the check box removes the service from the phone configuration file and the phone

Enterprise Subscription: This check box automatically provisions the service to all devices in the cluster that can support the service.

Note: Checking the Enterprise Subscription checkbox will provision the service to every phone in the call manager cluster and cannot be reversed, service will have to be deleted to reverse.

  1. Check Enable and click Save

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