Configuring Cover Me
- Log into the Web Directory
- Go to My Account > Cover Me
- Select Create New Request
- Select the Start and End Date and Time Range for the Cover Me Request
- Select the CUCM
- Type in 3 letters to find and select the contact you want to send the request to
- Add a note to the request.
- Click Send Request
- User B will get an email stating User A submitted a Cover Me Request
- Upon approval or denial of the request, User A and B will get an email stating the request was approved or denied
- If approved, User A’s Calls will be forwarded to User B’s device for the duration of the request. Upon expiration of the request, call forwarding will stop.
- User B will get an email stating User A submitted a Cover Me Request
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