Authentication URL
Corresponds to the URL authentication in CUCM located under the Enterprise Parameters Configuration. This URL is used to authenticate devices accessing the Contact Manager.
Cisco UDS
User Data Services (UDS) API is a REST-based set of operations that provide authenticated access to user resources and entities such as user’s devices, subscribed services, speed dials, and much more from the Unified Communications configuration database.
CSV
Comma-separated values. Contact Manager can be configured to use a CSV for importing directory information. A template of the file can be obtained when the CSV option is selected when adding csv data source.
CUCM
Cisco Unified Communications Manager. The link to CUCM and Contact Manager is via the Services URL which should be populated in Call Manager. In addition, phone and CUCM authentication between the Contact Manager Server is required in order to publish directory settings on individual phones.
Dial Rules
Dial rules can be enabled to enforce call routing rules. Creating dial rules in Contact Manager will enable more efficient enforcement of call routing using a customer’s WAN. This may, in many cases prevent calls from being routed out through the PSTN.
LDAP
Lightweight Directory Access Protocol. Contact Manager can be configured to use LDAP for its directory source. A directory can be created on the entire directory, an individual, or set of “ou”s, or on a subset using filtering.
Login/Admin Roles
Login: Allows access only to the Directory Tab. Admin: Allows access to both the Directory and System Tab to enable changes for GD.
MSSQL
Microsoft SQL server. Contact Manager can be configured to import directories directly from MSSQL.
Publisher
This is the central Global Director server. When enabled in a multi-server configuration, this server is used to centrally administer directories, users, and URL’s.
Service URL
This is the URL that constitutes the service representing a directory. Each directory will have its own unique Service URL. This will translate to an individual directory on the end user’s phone.
Subscriber
The subscriber is a secondary Contact Manager server. It will pull its data either transnationally, or on a defined schedule from the Publisher.This is the URL that constitutes the service representing a directory. Each directory will have its own unique Service URL. This will translate to an individual directory on the end user’s phone.
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