The problem is Sketchup having troubles with special characters such as ‘ç’ in the user profile path. They will need to fix this in a future maintenance release of SketchUp. This Sketchup problem will manifest itself on a lot of plugins from the extension warehouse also.

Currently you can work around as follows:
- create a new user on your computer without any special characters in the name.
- Install and use SketchUp on that users.
- After you have create the new user profile, you may change your user name back to your real name including the ‘ç’. On renaming a user, Windows will NOT change the actual profile paths themselves, so everything keeps working.

I do understand this is not an elegant solution, as you end up with either 2 user accounts and having to switch back and forth. Or you end up having to move a lot of stuff over to the new profile.
For windows 7 Microsoft also explains how to change your existing user profile here: http://social.technet.microsoft.com/wiki/contents/articles/19834.how-to-rename-a-windows-7-user-account-and-related-profile-folder.aspx

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
For customer support, please contact us here.

Post Comment