If the Password is forgotten it can be recovered by the user, following the steps below:

  1. Click on Forgot your password?

The Password Recovery screen appears;

  1. Enter the Email
  2. Click Send

An email will be sent to the user’s email address with a code that needs to be entered.

Once the Code is entered a screen will appear to change the password, when the password is changed, the user can log into the application using the new password.

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