When you see the “Error attempting to activate!” message, this means the the email address and License ID you are using do not match. The very first time you activate OmniMarkz, the email address you use is locked to your License ID. The most common reasons for this issue are because people forgot which email address they used to activate OmniMarkz, or they are entering an incorrect License ID.
First – Please confirm the License ID you are using to activate OmniMarkz is actually the License ID you received when you ordered OmniMarkz. If you still have the email that came with your order, try copying and pasting the License ID directly from the email.
Second – If you use more than one email address, try using your alternate email address and see if OmniMarkz activates. If it does, then please make note this is the email address you need to use in the future to activate OmniMarkz.
If neither of the tips above work please fill out our online Tech Support Form and make sure and provide the License ID and email address you are using to try and activate OmniMarkz. This way we can attempt to look up one or the other and see if we can figure out what is going on.
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