1.5.10. RANK-SATISFACTION Basic Table

If you wish to monitor the level of general satisfaction perceived by the Guests in the hotel, it is possible to record the final results gathered through surveys in one of the fields included in the profile.
The profiling of all the opinion items that can be used in this context will allow us in future to group guests according to the degree of satisfaction, and it might be useful for highlighting in a simple and quick way our position in the market, according to the opinions expressed.

1. INSERTING AN OPINION OR SATISFACTION ITEM

• Click the button indicated.

• Code field: enter an identification code for the type of opinion expressed. The code cannot consist of more than 5 characters, alphanumeric.

• Description field: briefly describe the item considered.

• Click the button indicated to save the data entered.

2. DELETING AN OPINION OR SATISFACTION ITEM
   To delete a satisfaction item, it is necessary that the item has never been used before.

• Search for the item to delete in the form.

• Select the record and click the button indicated.

• Click the button indicated to confirm the operation. If the system does not allow saving, contact Gp Dati assistance service to evaluate together the need to apply modifications.