Free Credit Note

In some situations, there may be a need to cancel documents that do not appear in any of the two usual account archives (neither between collected documents, nor between outstanding documents), as they are recorded on another management system.
In this situation, we suggest the issue of a ‘Free’ Credit Note.

Please note that the issue of Credit Notes always involves a discrepancy in the cash and in the production of the day. It is therefore advisable to operate on days when the total amounts due and production exceed the amount of the credit note, so not to close the day with amounts due, cash and production with negative values.

1. Click the specified menu item

Manually Enter the Data to be reversed
The profile to be associated with the holder and the name of the guest must already be present in the F9 value lists.
Click ‘Continue’

2. Operate on the Left Side of the window:

• To enter new charge codes, click ‘+’ button.
• To delete erroneously entered data, click ‘–’ button. Enter the charge code, the amount and the number of items to be reversed
  We remind you that the amount to be reversed must be registered with a positive sign.

3. Set Payment Item
   From the drop-down menu, select the payment item of the original document.

4. To Test Print, click ‘Preview’
   Select first
   then

5. To print the Final Document, select the ‘Print’ button
   Select first
   then on