Should you wish to reverse only a part of the document with a credit note, and then transfer the reversed amount on another profile, proceed as follows:

  1. FO > Main Courante > Cash Balance Credit Note


  1. Double Click on the charge codes to be reversed
    Upon selection, the system automatically updates the credit note on the right, reporting the same reference dates and the same codes used originally.
  1. Manually change the value to be reversed
    Change the total amount indicated by the system with the partial value to be reversed.
  1. Set Payment Issue
    Usually, the system sets the same method as the original account.
  1. Click ‘Change the Document Header’ Check Box
    Search for the personal details to be applied to the new document using the F9 key in the HOLDER field. Then set the type of document and payment method you wish for the new issue.
  1. *To Test Print, click ‘Preview’
    Select
    first, then
  1. To print the Final Document, select the ‘Print’ button
    Select
    then

    The system prints the partial credit note first, and then the new document featuring the new header.
    This reversal and recharging transaction does not generate any kind of discrepancy, neither at the cash account level nor at the level of production.

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