In case you need to change the document type for a bill issued on the same working day, you can quickly intervene only if the following conditions are present:
a) The user disposes of all the paper copies of the wrong bill.
b) A receipt has been issued instead of an invoice.
Let us see how it is possible to proceed:
FO > Main Courante > Issued Bills |
- Search and select the bill
The bill search can be performed by Date, Time, Document Type, Document Number, Total, Room, Guest Name.
- Click ‘Reset’ bill
In this case, the receipt number will be lost. The previously issued receipt is reset and the original debits from the bill are restored to the check-out cart.
- Access the check-out menu
Search for the restored bill in the chart (it is highlighted in blue if the associated file is already closed, otherwise in yellow).
Perform all the ordinary account setting operations, select the type of document desired (invoice) and print. The document will necessarily be issued with a new number or fiscal sequential number (and related to the invoice counter).
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