The creation procedure of a package including different services consists of several steps, as described in the flow diagram in section Package charges.
This section of the manual will deal with the setup of the package identification code and of its basic characteristics.
Videos explaining the whole procedure of packages creation and summarising all the necessary steps, are available in section 1.2.5 How To & FAQ.
We are going to illustrate only the screen fields that are considered useful for this specific step, by neglecting those specific for the creation of packages or specific services for ‘atypical’ accommodation (Spa Treatments, Clubs, Camp sites), and to which separated sections in this manual are dedicated.
Tables > Charges > Charges |
- Click the insert button
- Enter the Package charge code
The code can be alphanumeric, with a maximum of 5 characters, without symbols or special characters. If possible, use ‘mnemonic’ encoding, to suggest the package in question (PKWKD = Package Weekend).
- Insert the Package description
Describe the specification with which you wish to view the charge on the final bill of the guest. If necessary, this description can be manually modified by the user during the issuing of the bill.
- Specify the VAT rate to be applied
Select from the list the relevant item for the sold package. We remind that if the package includes services with different VAT rates, the VAT rate to be applied is that referring to predominant component service.
- Associate the pertaining Product Group
Select the correct item from the list of values available, displayed by pressing the F9 key. For further information about product categories, see section 1.2.1 Product groups basic table.
The choice is univocal, so if the package includes services referring to different product categories, select the group the ‘predominant’ service belongs to.
- Tick the charge as ‘package’
i.e., a set of services.
- Covers field
Select this option only if, for the entered code, you want to carry out the automatic registration of the number of persons who have benefited from the package associated with the charge. We suggest to make this specification especially for component charges that refer to catering services, entries or club cards.
- Split
Always tick this field for package charges.
- Insert internal Descriptive Notes
It is possible to insert notes for internal use for the entered package code, in order to specify the use or possible pecularities.
- Save the operation
By clicking the button or by pressing the F10 key.
- Planning field
If the package includes restaurant services, specify their distribution here in the scheme: the drop-down menu offers the following options for the forecast of guests per meal:
This way, all the presences in the reservation that are associated with the package code will be taken into account in the forecasting planning, which is elaborated daily for the colleagues of the restaurant department
- Specify the possible number of meals included
In the chart, it is necessary to specify the total number of meals included in the package. This information must be diversified according to the type of service (Breakfast, Lunch, Dinner).
- Translation of Bill, Pro-forma or Account Statement
Insert the translation of the package into different languages. The items are used for printing the bill or the account statement in languages different from the program.
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