This trouble shoot guide is designed to help solve common BDEx issues.
The topics have been categorised by error message or function for simple identification of the resolution required.
Furthermore, if you are still not able to resolve the issue you can find the support process and ticket logging information here:
The topics are:
- These errors can occur in both the Dynamic Work Center and/or Customer Centric Hub tools.
Dynamic Work Centre Errors
- This focuses upon the common error messages used in the DWC
Customer Centric Hub Errors
- This focuses upon the common error messages used in the CCH
Work Request Missing from CCH
- There can be several reasons why a work request is not displayed in the CCH here we look at some of the main causes for that.