Basis Technologies
BDEx Troubleshoot Guide — 1
1
Table of Contents
Basis Technologies
BDEx Troubleshoot Guide — 1
BDEx Troubleshoot Guide — 1
Introduction
Generic Issues
License key not installed
Actions not displayed
Email notification failures
Registration of BDEx Reports
Dynamic Work Center Errors
Action &1 not available or deactivated
HR Org Assignments not found
Manager determined but no Team Assignments
Customer Centric Hub Errors
Configuration for system &1 not found in table /BTI/MDE_C_SYST
No link to customer from &1 &2 found
BDEx Reports
Unable to run report – cannot change technical settings
Cannot use Diffuser Mode
Cannot transform – transformation routine has not been defined
Support from Basis Technologies
Upgrade Responsibilities
Cannot use Diffuser Mode
Content to be updated shortly
Unable to run report – cannot change technical settings
Cannot transform – transformation routine has not been defined
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