Basis Technologies
BDEx Troubleshoot Guide — 1
  • 1
Table of Contents
Basis Technologies
  • BDEx Troubleshoot Guide — 1
    • BDEx Troubleshoot Guide — 1
GrabGrab
GrabGrab
  • Introduction
  • Generic Issues
    • License key not installed
    • Actions not displayed
    • Email notification failures
    • Registration of BDEx Reports
  • Dynamic Work Center Errors
    • Action &1 not available or deactivated
    • HR Org Assignments not found
    • Manager determined but no Team Assignments
  • Customer Centric Hub Errors
    • Configuration for system &1 not found in table /BTI/MDE_C_SYST
    • No link to customer from &1 &2 found
  • BDEx Reports
    • Unable to run report – cannot change technical settings
    • Cannot use Diffuser Mode
    • Cannot transform – transformation routine has not been defined
  • Support from Basis Technologies
  • Upgrade Responsibilities

Generic Issues

This sections covers errors and issues that can occur across all of the BDEx products.

Introduction
License key not installed

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