To view or update an existing support request

  1. Log into the portal
  2. Click on Support in the navigation menu
  3. On the Support Center page, click the down arrow next to your user profile icon and select My Activities

  1. The activities list will contain all your support requests and their status

  1. To edit a request, click on the Subject hyperlink next to the request ID
  2. Add any additional comments and or upload files
  3. When complete, click Submit to update the request

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