The Operators section is where you define console operators and assign them to an Console server Group. Please note that the console operators User ID will be used to authenticate against Cisco Communications Manager, so it must match an existing end user in CUCM.
*To add a new Operator:
*
- Go to Console Management => Operators
- Click Add to add a new Operator.
- Enter the required information as shown below and click Save.
Choose Group | Select the Group to which the operator will belong. |
User ID | Search and select the operator’s User ID from CUCM. |
First Name | Enter the operator’s first name. |
Last Name | Enter the operator’s last name. |
Description | Enter a description for the operator. |
Extension | Search and select the operator’s extension from CUCM. |
Choose Device | Select the device for the operator to control. |
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