| Error | Cause | Possible Solution |
|---|---|---|
| MIPAR crashes on starup or during launching of an app OR HASP API DLL dynamically unloaded with active logins |
MIPAR crashed on startup and thus did not properly log out of the license. This is a symptom rather than the cause of the crash. | Try updating your graphics card driver (see below links). If the problem persists, try launching MIPAR as Administrator. If the problem still remains, try uninstalling and reinstalling MIPAR NVIDIA: https://www.nvidia.com/download/index.aspx?lang=en-us AMD: https://www.amd.com/en/support Intel: https://downloadcenter.intel.com/product/80939/Graphics |
| Message on Mac stating that “MIPAR Installer cannot be checked for malicious software”. | macOS is not recognizing MIPAR Software as an identified developer | – Right-click on MIPAR Installer - Click “Open” - Click “Open” in the message that appears |
| Permissions setting error during installation stating that “‘Icacls’ is not recognized as an internal command, operable program or batch file.” | Incorrect PATH variable | – Open System Properties > Advanced tab > Environment Variables > System variables - Make sure the Path variable contains the entries “C:\Windows\system32” and %SystemRoot%\system32 - Retry running MIPAR Installer |
| Interface buttons and text display incoherent text | Fonts were not installed properly | - Close MIPAR - Navigate to C:\ProgramFiles\MIPAR\fonts - Select all .ttf and .otf files - Right click > Install (or “Install for all users” if available) - Launch MIPAR |
| MIPAR takes an extremely long time to launch on a system with an NVIDIA Ampere architecture video card installed | MIPAR must recompile CUDA drivers on launch | Add Environmental variable: CUDA_CACHE_MAXSIZE with a variable value: 536870912 |
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