Tips on Viewing Video

1. Add the Players you want to view to the Stage.
2. If you want to view live video on all of the linked Players, make sure the Timeline Bar’s LIVE icon appears in purple. If the LIVE icon is grey, click on it to return to live mode.
3. Click anywhere in the white region of the Timeline Bar to view recorded video on all of the linked Players.
   1. Use additional clicks to make small adjustments to the position of the play line.
   2. Click and drag the mouse to the right to go further into the past.
4. A red line along the bottom of the Timeline Bar indicates standard motion detection for all of the linked Players. (Unlinked Players will have their own Timeline Bar with motion detection indicators.) Use the playback controls on the Timeline Bar to jump to the previous and next motion events.
5. A blue, purple, or pink line along the top of the Timeline Bar indicates motion detected by Smart Search (for Players that are configured for Smart Search). Use the playback controls on the Timeline Bar to jump to the previous and next motion events. (The color of this line is determined by the license type in use by the Orchid Recorder.)
6. If you are having trouble viewing video on a Player, try either of the following:
   1. Switch the Player to low-bandwidth mode.
   2. Select a lower-resolution camera stream for the Player (if available). (Multiple camera streams will only be available if they have been configured by the Administrator.) Refer to Changing Player Mode or Stream for more details.
7. You should be able to view recorded video from a disabled camera, as long as the archives are still in the system.

*The permissions required to view recorded video are not available to users with the Live Viewer role.

!If you are attempting to view recorded video and the Player on the Stage displays an error icon, this will indicate that Orchid Recorder was unable to retrieve video data. This typically means that there is no recorded video for the selected time period.