Recovering a Camera

This is the Recover Camera icon.

If someone edits camera settings (including the IP address) directly at the camera, Orchid Core VMS may be unaware of the new settings and may lose its connection with the camera. Orchid Core VMS helps fix this problem with the Recover Camera feature.

The Recover Camera tool may also be used to activate features on cameras that were installed using earlier versions of Orchid. For example, the ability to select either server-based or camera-based motion detection (on certain cameras) was introduced in Orchid version 21.3. For cameras that were installed in earlier versions of Orchid, this new ability may not appear available. Recovering the camera will enable the camera-based motion detection option (by connecting to the metadata capabilities of the camera). Similarly, camera stream settings for NTP and Time Zone that were introduced in Orchid version 21.6, may not appear on cameras that were installed in older versions of Orchid. The Recover Camera feature will remedy this. Please refer to the Edit Camera Stream Settings for more details about camera-based motion detection, NTP Settings, and TimeZone settings.

1. To recover a camera, click the name of the camera you want to recover from the list of registered cameras on the Camera Configuration screen.
2. Press the Recover Camera button at the bottom of the expanded camera entry. The Connection Settings screen will appear.

3. To refresh the camera settings, simply enter the credentials for the camera, then press the Recover Camera button. (The software will pull the camera settings directly from the camera.)
4. To reconnect with the camera, replace the camera’s IP address (with the new one) in the camera’s URL field. Then enter the credentials for the camera and press the Recover Camera button. (The software will reconnect with the camera at its new IP address, and will also pull the camera settings from the camera.)