Synapse was built to perform scans on iPads.

To have a seamless scanning experience, be sure to do the following BEFORE using your iPad:

  • Verify your iPad can run version iOS 11.0 and higher
  • Verify you have an email account set-up on your iPad (If you plan to email scans to patients)
  • Verify you have AirDrop turned on and available to everyone
  • Turn on automatic App updates
  • Turn Passcode Off to avoid screen timeout
  • Invest in an iPad charging dock for continual charging when docked; or
  • Turn off your iPad off when not in use to preserve battery life
  • Turn on TouchID and create fingerprints for all Examiners

NOTE: Using Synapse via an iPad does not allow you to update or modify your billing information, add/edit examiners, and configure your profile information for our INSiGHTChiros.com directory listing. These functions must be completed in the Doctor Portal via Web Browser.