**Hippotizer is continuously being developed and improved; please read these notes carefully to understand the changes and limitations with each version.

Software Assurance Release Date: 28-Feb-2019

All V4 and V4+ systems with Software Assurance valid as of 28-Feb-2019 can install 4.5.5.
Software Assurance determines what version of Hippotizer will install and run on a system. Once installed, software will continue to function indefinitely.

4.5.5 Fixes important issues in 4.5.4. Systems running 4.5.4 should update to 4.5.5.

Fixes in 4.5.5

Hardware Specific:

  • Fixed a bug where Hippotizer would not install with Prep dongles
  • Improved EDID controls in HippoLauncher for Nevis+
  • Improved overall performance on Tierra+, Taiga and Taiga+ systems.
  • Fixed fan profiles for Tierra+

DMX2:

  • Improved the performance of sACN control through the DMX component.

PixelMapper:

  • Fixed a bug where fixtures in Pixelmapper would ‘jump’ when using the mouse to move them

Misc:

  • Upgraded to NDI version 4.5 for improved stability and native support for NDI-HX
  • Fixed a bug where HippoLauncher had no scroll bars on lower resolution screens.

Current DMX Personalities

Recommended Hippo Personality Also will work Tested MA2 personality Notes
Layer 4.5.2 Layer 4.4 Included* 4.5.2 Layer 4.4 does not include Zoom X/Y
Layer Presets 4.5.2 Layer Presets 4.4 Layer Presets Included* 4.5.2 Layer Presets
Mix 4.5 Mix 4.4 Mix Included* 4.5 Mix 4.4 does not include FX 3/4
Mix Presets 4.5 Mix Presets 4.4 Mix Presets Included* 4.5 Mix Presets
Viewport 4.5 Viewport None Included* 4.5 Viewport 4.4 does not work
SHAPE Viewport .. .. .. Call us
SHAPE Viewport Presets .. .. .. Call us
Timeline Timeline Timeline Timeline No changes

*Included in the Hippotizer installer and software download site.

Known issues in 4.5.5

  • A show can’t be imported if saved in the root directory of a hard drive. Shows need to be saved in their own folders.
  • HippoLauncher appears empty on old Taigas with the V4900 card (Engine and ZooKeeper can be started manually from C:\Program Files\GreenHippo\HippotizerV4\bin )
  • Encoding image sequences with audio sometimes fails when using “Upload File” instead of “Upload Folder”
  • Videomapper on SHAPE Viewport may not handle the input resolution correctly if it differs from the output resolution.
  • Pixelmapper VisBackground and Vismode pins are missing from the Viewport and SHAPE Viewport DMX personalities
  • Zookeeper navigation and pinboard editing can be unpredictable if the zookeeper window is not full screen or screen scaling is enabled. Always use in full screen with no scaling.
  • The capture hardware de-interlace (located in the configuration section of Zookeeper) setting will not work while capturing. To change de-interlace setting disable the capture by not using it on any layer, and then set the de-interlace. This limitation does not affect the software de-interlace controlled on each media layer.
  • Recalling Presets and Timeline with Notch parameters may not work on first application due to the delay in loading a block. Load the Notch effect and bypass it to reduce subsequent loading times.
  • When using more than 4 × 4K (4096 × 2160) outputs always ensure they are arranged in Windows such that the total area in any axis does not exceed 16,000 Pixels.
  • Presets are always saved with a playback position of 00.00.00:00. If it is desired to play a clip back from a different position than the beginning use the in-point instead of play-head position.
  • Deleting profiles from the Pixelmapper profile library does not work.
  • Pressing Delete in string fields in pixelmapper (such as fixture name) will delete two characters at a time.
  • Audio playback quality will degrade at speeds greater than 200%.
  • The name of the network monitor in HippoNet is shown as host manager.
  • SHAPE on V4+ must run with Virtual Viewports enabled
  • It has been reported that MA-net from a session containing both GrandMA2 desks and GrandMA3 desks in the same network(running MA2 mode)does not work as expected. If an issue is observed, we advise using sACN instead of MA-Net.

Fixes in 4.5.4

Mixes Page:

  • An issue of Timecode offset being reset when navigating between mixes – notably on remote hosts – has been fixed
  • Issue of Software Deinterlacing pin showing OFF, when in fact it is ON, on Engine startup
  • ZooKeeper crash when adding MediaPlayer onto a pinboard
  • When Geometry is set to Pixel Mode, moving the plane in the UI doesn’t update the Position Y Value in the UI

PixelMapper:

  • Adding a fixture while in split view resets the parameters of all the fixtures in the map has been fixed
  • A bug where after navigating away from PixelMapper, background images would disappear
  • When importing Fixture CSV’s the software would merge with the current fixtures. There is now a dialog box allowing the user to select merging, duplicating or deleting

Output Manager:

  • When in configuration mode, if you made a change to layer count on a mix and then opening the settings page, the change would be reset

DMX:

  • When opening DMX personalities in the editor, they are now ordered by channel
  • Zero to Int Max label missing on the default personality
  • DMX Component UI not connecting on first run sometimes

MultiController:

  • LabJack source’s not being recognised in MultiController has been fixed
  • Added support for Stream Deck V2

LED & Fan:

  • Hippo head LED will now more accurately follow the status on the Host pin in the software

VideoMapper:

  • Bug where after navigating away from VideoMapper, background images would disappear

PLAY/PREP:

  • All problems with fading in and out of content have been fixed

Media Manager:

  • When encoding an image sequence with an audio clip, the status would show a successful encoded video and a failed audio encode, but the audio was encoded with the video
  • Many image sequences with audio would fail with the error message “Failed to compute MD5 of media file when considering audio”

Shape

  • After setup some of the input level pins where not working has been fixed now.

Misc:

  • Silent installer will now deploy SHAPE as well as Hippotizer
  • EULA will now size better to various screen resolutions
  • Zookeeper will now notify a user when DPI scaling is on.
    h2. Functionality Changes in 4.5.3
  • Multichannel audio support has been improved as audio with more than two channels can now encode with a video.
  • Changed behaviour of the watermark for PLAY and PREP machines: it now fades in and out to be less in-your-face.

Features added in 4.5.3

  • Added ability to see only the local host on pin selectors to speed up selection in larger networks.
  • Added ability to set Zookeeper’s resource usage to ‘high’ enabling zookeeper only machines to be faster in large networks. (See Manual for more details)

Fixes in 4.5.3

  • Fixed an issue where the GPU settings in Output Manager would sometimes incorrectly reference the local host instead of the remote system.
  • Fixed an issue preventing the Pixelmapper viz and viz background pins from being added to the Viewport DMX Personalities
  • Fixed an issue where Output Manager import would report failure despite working
  • Fixed an issue where the audio could drift on certain Karst V4+ systems
  • Fixed a crash in Timeline when editing a command after the first command is deleted.
  • Fixed an issue where the media tree in Media Manager would collapse spontaneously sometimes to the great annoyance of anyone trying to use it.
  • Fixed an issue where bool (on/off) pins controlled from DMX would sometimes stop responding after usage.
  • Fixed an issue that was stopping the 4.5 Mix and 4.5 Mix Preset personalities from being seen in DMX component.
  • Fixed an issue preventing multichannel audio from encoding alongside a video clip

Mixes Page:

  • An issue of Timecode offset being reset when navigating between mixes – notably on remote hosts – has been fixed
  • Issue of Software Deinterlacing pin showing OFF, when in fact it is ON, on Engine startup
  • ZooKeeper crash when adding MediaPlayer onto a pinboard
  • When Geometry is set to Pixel Mode, moving the plane in the UI doesn’t update the Position Y Value in the UI

PixelMapper:

  • Adding a fixture while in split view resets the parameters of all the fixtures in the map has been fixed
  • A bug where after navigating away from PixelMapper, background images would disappear
  • When importing Fixture CSV’s the software would merge with the current fixtures. There is now a dialog box allowing the user to select merging, duplicating or deleting

Output Manager:

  • When in configuration mode, if you made a change to layer count on a mix and then opening the settings page, the change would be reset

DMX:

  • When opening DMX personalities in the editor, they are now ordered by channel
  • Zero to Int Max label missing on the default personality
  • DMX Component UI not connecting on first run sometimes

MultiController:

  • LabJack source’s not being recognised in MultiController has been fixed
  • Added support for Stream Deck V2

LED & Fan:

  • Hippo head LED will now more accurately follow the status on the Host pin in the software

VideoMapper:

  • Bug where after navigating away from VideoMapper, background images would disappear

PLAY/PREP:

  • All problems with fading in and out of content have been fixed

Media Manager:

  • When encoding an image sequence with an audio clip, the status would show a successful encoded video and a failed audio encode, but the audio was encoded with the video
  • Many image sequences with audio would fail with the error message “Failed to compute MD5 of media file when considering audio”

Shape

  • After setup some of the input level pins where not working has been fixed now.

Misc:

  • Silent installer will now deploy SHAPE as well as Hippotizer
  • EULA will now size better to various screen resolutions
  • Zookeeper will now notify a user when DPI scaling is on.
    h2. Features added in 4.5.2
  • Added Level pin to each input into SHAPE
  • Added option in SHAPE for texture mappers to ignore normals
  • Added option to rename materials in SHAPE
  • Added option to delete compositions in SHAPE
  • Added ability for pin selectors to only show the local host

Fixes in 4.5.2

  • Updated Streamdeck to support brightness and button up commands
  • Fixed an issue where the representation of layer resolution in the layer geometry window was incorrect.
  • Fixed an issue where hardware monitor was filling the windows system logs
  • Fixed issue where the host status would not update correctly after component imports
  • Improved overall speed and responsiveness of Zookeeper – especially in larger systems.
  • Made discovery of PoKeys work again in multi controller.
  • Fixed texture mappers projecting backwards in SHAPE
  • Fixed crash when going into composition edit window in SHAPE.
  • Fixed for some composition mappings being black after project reload in SHAPE.
  • Fixed crash when using look pin when composition is patch to output in SHAPE.
  • Fixed composition rendering not stopping after un-patch to output SHAPE.
  • Fixed double loading resources on startup of SHAPE.
  • Fixed crash when using higher as 16K resolution on texture mappers in SHAPE.
  • Fixed not working model as output toggle in SHAPE.
  • The Datapath capture card driver installer is now deployed as part of Hippotizer install to C:\Program Files\GreenHippo\HippotizerV4\ThirdParty

Functionality Changes in 4.5.2

  • Sprite Mix Mode in SHAPE now fades through transparent instead of black
  • Added contrast fader to the Colour Trafo effect in Hippotizer Effects.
  • Added ability to toggle with Stream Deck

Features added in 4.5.1

  • Added Zoom X and Zoom Y to Layer Geometry
  • Added Zoom X/Y Enable to Layer Geometry
  • Increased Zoom range of Layer Zoom to 0-400%

Fixes in 4.5.1

  • Fixed an issue where the engine would fail to configure with NDI on the network
  • Fixed an issue where the Mix/Morph in Videomapper would not appear
  • Fixed an issue where the Videomap list would not update on first run.
  • Fixed an issue where the Screen Warp Controls in Viewport did not work.

Functionality changes in 4.5.1

  • The default Zoom range of layer Zoom now goes from 0-400% instead of 0-200%.
  • When Zoom X/Y is active Zoom and Aspect are disabled.
  • The range of displacement of Pos-X and Pos-Y has been increased to accommodate the additional zoom.

Features Added in 4.5.0

  • Added Object to Output to SHAPE
  • Added camera targets to SHAPE
  • Added Compositions to SHAPE
  • Added Mix Modes for Texture Mappers to SHAPE
  • Increased the number of Inputs of SHAPE Viewport from 8 to 24.
  • Added Beatbridge Component
  • Added NDI Source Management
  • Added Free Form Fixtures to Pixelmapper
  • Added Copy / Paste Functionality to Pixelmapper
  • Added Notch Mix to Output Manager
  • Added Audio Device Selection to Mix controls
  • Added Media Ingest functions to Macromanager Mediamanager API
  • Added Generic Automation source to Macromanager
  • Added Support for Stream Deck XL
  • Added Support for Dual HDMI 2.0 Capture Card
  • Added ability to do math operation in number boxes throughout Zookeeper.

Functionality changes in 4.5.0

  • The Notch parameters.txt file now only affects the Notch Mix
  • The old automation input types in Multicontroller have been deprecated: Existing mappings will still work in 4.5 but will be removed in future versions.

Installation Notes

  • When moving between feature version (eg. 4.3 to 4.4) always uninstall the previous version before installing new software.
  • The minimum supported Datapath capture driver has changed. At least version 7.19.4 must be installed.
  • Datapath drivers are now installed as part of the installer. Select yes when prompted to install them.
  • 4.3 Is the minimum version of software supported by V4+ hardware .
  • From version 4.2 Onward the Hippotizer data is stored in new locations to comply with Microsoft Windows security guidelines.
  • The binaries (executable files) are stored in: C:\Program Files\GreenHippo\HippotizerV4
  • The settings are stored in: C:\Users\\AppData\Local\GreenHippo\4_5
  • The Media folder by default on Portamus and Play is: C:\ProgramData\GreenHippo\MediaV4
  • The Media folder by default on all other V4 and V4+ systems is D:\MediaV4

SHAPE Project file compatibility

  • Project files created in SHAPE 4.5.0 are compatible with newer 4.5 versions. (They are not backwards compatible)
  • Project files created in SHAPE 4.4 are compatible with SHAPE 4.5
  • Project files created in SHAPE 4.3 are compatible with SHAPE 4.5
  • Project files created in SHAPE 4.3 are compatible with SHAPE 4.3.1.
  • Project files created in SHAPE 4.2 or 4.2.1 are compatible with SHAPE 4.3.1
  • Project files created or edited in SHAPE 4.3.1 will not load in older versions of SHAPE.

Current Codec Support

Resolution restrictions by Codec:

Codec Width Height Max Height Max Width Min Height Min Width
FlexRes Performance Divisible by 4 Divisible by 4 16,384 16,384 64 64
FlexRes Quality (All Colour spaces) Divisible by 4 Divisible by 4 16,384 16,384 64 64
FlexRes Lossless 4:2:0 Divisible by 4 Divisible by 4 16,384 16,384 64 64
FlexRes Lossless 4:2:2 Divisible by 4 Any 16,384 16,384 64 64
FlexRes Lossless 4:4:4 Divisible by 4 Any 16,384 16,384 64 64

Content that does not fit within these restrictions can still be encoded through resizing.

Version 4.2.1 Removes Support for MPEG-2 Playback; please re-encode all content to FlexRes.

Video File Types

The following codecs and wrappers have been tested for their compatibility with Hippotizer’s built in transcoding system.
On encode, the content is converted to the FlexRes codec chosen. Encoding interlaced content is not supported.

Codec Extension Status
Mpeg2 .mpg Does Not Work
Mpeg2 .m2v Works
Mpeg4 .mp4 Works
Mpeg4 .m4v Does Not Work
ProRes422 .mov Works
ProRes420 .mov Works
ProRes444 .mov Works*
ProRes4444 .mov Works*
FlexRes .fxr Works
AVI .avi Works
Animation RGB .mov Works
Animation RGB + Alpha .mov Works
h.264 varies Works
HAP .mov Works**

Image File Types

Codec Extension Status
Tiff .tiff Works
PNG .png Works
Jpeg .jpg Works
Targa .tga Works

Image Sequences

Codec Extension Status
Tiff .tiff Works
PNG .png Works
Jpeg .jpg Works
Targa .tga Works

Audio Encoding

Codec Channels bit depth Status
Wav 1 16b Works
Wav 2 16b Works
Wav 4 16b Works
Wav 6 16b Works
Wav 8 16b Works
Wav 2 24b Works
Wav 2 32b Works
.mp3 Any Any Does Not Work
.aif Any Any Does Not Work
.mpa Any Any Does Not Work
.wma Any Any Does Not Work

Notes

  • *Content encoded from ProRes 444 may show a slight colour shift compared to the original due to an issue in the 3rd party media encoder. The ProRes 444 family also has limited support in Windows so it is best to test the specific codec and resolution when establishing a content workflow.
  • **As of Version 4.2, HAP content can be ingested without transcode.

Martin P3-PC compatibility

Hippotizer can send video directly to the Martin P3-PC application running on the same machine, this requires a P3 Dongle.
The version of P3-PC and Hippotizer is important to ensure correct operation:

Hippotizer Version P3-PC Version
4.1 4.2
4.2 – 4.2.2 4.2.2
4.3 4.3.1
4.3.1 – 4.5.3 4.3.1

Current CITP Support

CITP (Capture Interface Transport Protocol) is an open network protocol to allow visualisation software and lighting desks to exchange thumbnails and streaming previews from media servers. Green Hippo works to ensure CITP is working correctly with as many 3rd party applications as possible. Here is a list of currently tested systems against this version.

Desk or Software Version Tested Thumbnail Exchange Streaming Previews
Grand MA2 3.3.4.3 Works Works
MA-3D 3.3.4.3 N/A Works
MSD 3.2.2.3 N/A Works – Inverted about Y Axis
Martin M-PC 3.50.645.641 Works N/A
Capture Argo 21.1.30 N/A Works
Hog 4 3.2.5 (Beta) Works N/A
Avolites Titan (9/10) Works N/A
WYSIWYG R38 N/A Does not Work
Chamsys 1.7.8.1 N/A Works

Current Datapath Drivers

  • If using Dual DVI, Dual SDI or AV-SDI capture cards, we recommend Datapath Driver version 17.19.4
  • If using Quad SDI and Dual DP capture cards we recommend Datapath Driver version 17.19.4

Capture drivers are now included with the installer.

When installing Hippotizer software you will be asked if capture card(s) are fitted. If yes, the installer will automatically deploy the correct drivers.
If a copy of the driver installer is needed, it will be placed on the Hippotizer at this location:

C:\Program Files\GreenHippo\HippotizerV4\ThirdParty\Datapath_Vision_V7.19.4

Current Display Drivers

Hippotizer Media servers use one of several type of graphics card, which are tested with current and former display drivers.

V4 System Driver
V4 Taiga (All Types) FirePro 15.201
V4 Boreal (All Types except Boreal DVI) FirePro 15.201
V4 Boreal DVI-SL Radeon 15.7.1
V4 Karst SDI or DP Firepro 15.201
V4 Karst DVI Radeon 15.7.1
V4 Amba (S/N: 240037 or Greater) Fire Pro 15.201
V4 Amba (S/N: 240000 – 240036 ) Radeon 15.7.1

V4 Drivers are available for download here: Download Site

V4+ System Driver Secondary Driver
V4 Tierra+ Nvidia Quadro 431.94
V4 Taiga+ SDI Genlock Radeon Pro 17 Q4.1 Nvidia Quadro 390.65
V4 Taiga+ Radeon Pro 19.Q4.1 Nvidia Quadro 390.65
V4 Montane+ Nvidia 419.67
V4 Montane+ RTX Nvidia 419.67
V4 Boreal+ SDI Genlock Radeon Pro 17 Q4.1
V4 Boreal+ Radeon Pro 19.Q4.1
V4 Karst+ SDI Radeon Pro 17 Q4.1
V4 Karst+ DP Radeon Pro 19.Q4.1
V4 Karst+ DVI Radeon 17.7.2
V4 Karst+ DVI (S/N: 430143, Karst_Plus_100052 or later) Radeon 19.6.2
V4 Amba+ Radeon 17.10.1
V4 Amba+ (S/N: 420090, Amba_Plus_100027 or later) Radeon 19.6.2
V4 Nevis+ Radeon Adrenaline 19.40.01.18

V4 Drivers are available for download here: Download Site

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Green Hippo Forum

Post Comment