The following are examples of integration failures, in terms of error message that will seen via SLG1 and likely root-cause.

Error Error Probably Root Cause
Communication failure for system NN polling item. HTTP request receive failed for integration system NN The integration was not possible due to JIRA unavailability.
Communication failure for system NN polling item. HTTP request receive failed for integration system NN The integration was not possible due to communication issue.
Connection failed for integration system NN on port NN There is an issue with the RFC being used for the integration. This can be validated via SM59
Unknown process code & for integration system & Configuration issue – probably referring to something that does not exist in /BTI/TE_INT_PC
WS call failed for integration system 00 with code 404 not found There is an issue with the JIRA Query, probably one of the following:
URL is invalid
URL is valid but user has no authority
URL runs but doesn’t find expected data
e.g. if AC and JIRA are out of sync
AC field [ABCDE] not found for integration system NN polling item 000000000N Configuration issue. Mismatch in JIRA and ActiveControl, AC field does not exist.
External field & not found for integration system NN polling item NN Configuration issue. Mismatch in JIRA and ActiveControl, JIRA field does not exist.
No transition to status NNNNN allowed for task {ES-NNNN) in integration system 01. An unexpected status move was done in JIRA/AC,
Failed to update task NNNNN Integration was not possible, probably because the AC Business Task was deleted.

/BTI/TE_INTERGRATION 000 & & & &
/BTI/TE_INTERGRATION 002 Connection failed for integration system & on port &
/BTI/TE_INTERGRATION 003 HTTP request send failed for integration system &
/BTI/TE_INTERGRATION 004 HTTP request receive failed for integration system &
/BTI/TE_INTERGRATION 005 WS call failed for integration system & with code & &
/BTI/TE_INTERGRATION 006 Unknown process code & for integration system &
/BTI/TE_INTERGRATION 007 Error building mapping tree for integration system & polling item &
/BTI/TE_INTERGRATION 008 Error building inbound structure for integration system & polling item &
/BTI/TE_INTERGRATION 009 Error deserializing response for integration system & polling item &
/BTI/TE_INTERGRATION 010 Error mapping inbound fields to AC for int. system & polling item &
/BTI/TE_INTERGRATION 011 Trying to map non existing line & of table &
/BTI/TE_INTERGRATION 012 Failed to process task & for integration system & polling item &
/BTI/TE_INTERGRATION 013 Task & skipped for integration system & polling item &
/BTI/TE_INTERGRATION 014 Task & processed successfully for integration system & polling item &
/BTI/TE_INTERGRATION 015 Inconsistent field mapping & treated both as field and structure
/BTI/TE_INTERGRATION 016 WS call failed for integration system & polling item & with code & &
/BTI/TE_INTERGRATION 017 Communication failure for system & polling item &
/BTI/TE_INTERGRATION 018 Creation of task & failed: &
/BTI/TE_INTERGRATION 019 Task & created successfully
/BTI/TE_INTERGRATION 020 Test results entry failed for task & in target & : &
/BTI/TE_INTERGRATION 021 Test results entered for task & in target &
/BTI/TE_INTERGRATION 022 Tests for task & recorded in & locations
/BTI/TE_INTERGRATION 023 & errors approving task & in
/BTI/TE_INTERGRATION 024 No open testseries found for task &
/BTI/TE_INTERGRATION 025 Failed to update task &: &
/BTI/TE_INTERGRATION 026 Task & updated successfully
/BTI/TE_INTERGRATION 027 Starting to poll integration system & item &
/BTI/TE_INTERGRATION 028 Log not initialized subobject & not created for log object /BTI/AC
/BTI/TE_INTERGRATION 029 No transition to status & allowed for task & in integration system &
/BTI/TE_INTERGRATION 030 Transition & might require extra fields for task & in int. system &
/BTI/TE_INTERGRATION 031 AC field & not found for integration system & polling item &
/BTI/TE_INTERGRATION 032 External field & not found for integration system & polling item &
/BTI/TE_INTERGRATION 033 AC table & not found
/BTI/TE_INTERGRATION 034 External table & not found

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