Fields for polling items
|EXTSYS_NO||Integration system number|
|EXTERNAL_REF||Field in external system or value|
|TEFIELDREF||Field in AC (structure /BTI/TE_IF_INTEGRATION_PARSER=>TY_TASK)|
|DATAFORMAT||string, timestamp or constant|
Notes: when data format is set to C external_ref is a Constant value to be assigned to the AC field
When the external_ref includes a  means it’s a table. Must match another in tefieldref
POLF is linked to /BTI/TE_INT_MAPP this is used to map what an external system sends, only the primary AC tables relevant for a Business Task creation. as custom field 12 to the group.
POLF is linked to /BTI/TE_INT_CONV this is used to convert AC against ticket field values.
Sequence 1 – Initial Create instruction
Sequence 2 – Update instructions
TEFIELDREF = custom field – Jira Epic