This program is used to poll the external system for new tickets created since the last time the program was run. A variant must be created (and a job scheduled) for the particular external system along with the number of attempts that the program should make to poll the external system before failing.
Engine: SE38 /BTI/TE_INTEG_POLL
Polls an external system. The reference time might be relevant or not depending on the remote system.
To create a Poll Engine you need to create the System list first, see section AC Integration System List