Basis Technologies
BDEx - User Guide — Release 4
  • Release 4
Table of Contents
Basis Technologies
  • BDEx - User Guide — Release 4
    • BDEx - User Guide — Release 4
GrabGrab
GrabGrab
  • BDEx Overview
  • Accessing BDEx
    • Menu Button
    • Transaction Code
    • CRM Interaction Centre Link
    • BPEM workbench
  • Identify Customer
  • BDEx Layout
    • BDEx Header
      • Change date range
      • Start other activity
    • Master Data
      • Master Data Overview
    • Transactional Data
      • Work Requests
        • View Work Request Details
      • History
      • Notes
      • Invoice History
  • Actions
    • Master Data Actions
    • Work Request Actions
      • Inform When Resolved
      • Update status when resolved
  • Preferences
    • Settings
    • Profiles
  • Business Lists
  • Dynamic Work Center
    • Accessing DWC
    • Personal Worklists
      • Get Work
      • Right Click Actions
      • Activities
      • Assignment History
    • Watched items
    • Outbox
    • Organisational assignments
    • Custom Search
    • Managers View
    • Team Log
  • Support from Basis Technologies
  • No link to customer from &1 &2 found
  • BDEx Overview
Download as PDF

Accessing BDEx

There are currently 4 options enabling access to BDEx.

These will be described in detail within this section.

BDEx Overview
Menu Button

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