Basis Technologies
BDEx - User Guide — Release 4
  • Release 4
Table of Contents
Basis Technologies
  • BDEx - User Guide — Release 4
    • BDEx - User Guide — Release 4
GrabGrab
GrabGrab
  • BDEx Overview
  • Accessing BDEx
    • Menu Button
    • Transaction Code
    • CRM Interaction Centre Link
    • BPEM workbench
  • Identify Customer
  • BDEx Layout
    • BDEx Header
      • Change date range
      • Start other activity
    • Master Data
      • Master Data Overview
    • Transactional Data
      • Work Requests
        • View Work Request Details
      • History
      • Notes
      • Invoice History
  • Actions
    • Master Data Actions
    • Work Request Actions
      • Inform When Resolved
      • Update status when resolved
  • Preferences
    • Settings
    • Profiles
  • Business Lists
  • Dynamic Work Center
    • Accessing DWC
    • Personal Worklists
      • Get Work
      • Right Click Actions
      • Activities
      • Assignment History
    • Watched items
    • Outbox
    • Organisational assignments
    • Custom Search
    • Managers View
    • Team Log
  • Support from Basis Technologies
  • No link to customer from &1 &2 found
  • BDEx Overview
Download as PDF

BPEM workbench

The option is available to launch BDEx directly from the BPEM case within the EMMA workbench or EMMACLS view.

If this option is configured BDEx can be loaded by double clicking a BPEM case.

CRM Interaction Centre Link
Identify Customer

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