Defining Types

Types are used as another way of classifying tasks or transport requests. For example, a task type can differentiate enhancements from fixes.

A type may either be assigned to a task or assigned to a transport request, as indicated by the Applies to property. Once a type has been created, this field cannot be changed. Types that have been used in the past but have now become obsolete may be hidden so that they can no longer be assigned by selecting the Hide this Item toolbar option.

Types are created and edited by ActiveControl Administrators via the ActiveControl Windows GUI screen configuration screen. [on the Classification tab]

Examples for Business Task types are: Business Change, Incident Fix, Minor Change, Project Change.
Examples for Transport Form types are: Customization, OSS Note, Merge, Authorizations, Workbench development .