Akkadian Contact Manager (ACM) 4.2.0 is a major release with upgrades to many of the core components. This release only supports migration upgrades from versions 4.0 and above.
To Perform a Migration Upgrade:
- In the Akkadian Labs portal revoke the current ACM license activation and note the license key (ACM will continue to operate)
- Login as gdadmin and navigate to Backup & Restore from the System menu
- Click Generate and download backup
- If you wish to maintain the current settings, record the hostname & IP address information
- Power down the existing virtual machine
- Deploy the new ACM 4.2.0 OVA
- Power on the virtual machine and configure the hostname and IP address
- Open a browser and access the new ACM server
- Apply the license key to the system
- Login as gdadmin and navigate to Backup & Restore from the System menu
- Navigate to the Restore from Backup tab
- Select the backup file and click Restore
- The migration upgrade is now complete
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