Akkadian Labs does extensive testing on all our upgrades, but we suggest you take the following precautions before upgrading.
Perform a Manual Backup:

  1. Log in as GDAdmin or as an Administrator
  2. Select Backup and Restore from the System menu
  3. Click Backup and save the file to a safe location

Take a VMWare Snapshot (Optional):

This step is optional, but it will allow you to easily roll back to the previous version without having to redeploy the Akkadian Contact Manager OVA.

  1. Power down the Akkadian Contact Manager Virtual Machine
  2. Right click on the Virtual Machine and select > Snapshot > Take Snapshot.
  3. Type a name for the snapshot.
  4. Type a description for the snapshot.

Please note starting with version 3.0, Akkadian Contact Manager is no longer available for the Microsoft Windows platform. Akkadian Contact Manager for Windows can easily be migrated to Linux using the backup and restore process.

From To Supported Method
3.0 and above 3.5.0 Backup and Restore to New
3.5 OVA
2.0 and above 3.5.0 Backup and Restore to New
3.5 OVA

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