Please, try to connect to another wireless network and make sure no firewall or antivirus program is blocking the connection.

If problem continues please contact our Customer support.

Please, send us screenshot from application’s Menu → Settings → Info → About with visible Device Code and describe your issue.


Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
For customer support, please contact us here.

Post Comment