Please, try to connect to another wireless network and make sure no firewall/antivirus is blocking the connection.
To solve the issue please perform a few steps in the following order:
- Go to Android settings > Apps > Google Play Store > Force close and Clear data
- Go to Android settings > Apps > Google Services Framework > Force close and Clear data
After that, try to download the App again.
If problem continues, please contact our Customer support
Need more help with this?
Don’t hesitate to contact us here.