Employee Training Manual
Table of Contents
Employee Training Manual
About the Institute
About Us
Governing Board
Accreditation
Our Certifications
Our Courses
Product Training
Problem and Market
Customer Personas
Who we a target
Organic Promotion (Outbound and Organic)
Linkedin Spearing Method
Outbound Prospecting Using Linkedin Automation
Elephant Hunting Using Cold Email
Sales Scripts
Sales Processes, CRM & Tech
Processing Orders
Shopify
Freshbooks
Chargebee
Partially
A Day in the Life of a Sales Person
Sales Funnels
Foundational Copywritting
Email Automation
Cold Email Prospecting
Customer Service
Password Reset
Learning Management System
Thinkific
Phone Calls
How to answer the phone
How to log the phone call
Morning Meetings
Policies
Goals & Expectations
Comp Plan
Tracking Reporting and Analystics
Quick Cheat Sheet
Our Programs
Competitors
Target Customer
Unique Selling Proposition
Inbound Phone Calls
Inbound Chats
Outbound Phone Calls
SDR Role
Responsibilties
Account Executive
Responsibilities
How to Prequalify a Prospect
Meet & Recap
Discovery
Presenting the Product Demo
Closing
After the Presentation
Call Passoff
Post Phone Call
CRM Management
Creating a Deal/Opportunity
Checkout Process
FAQ (Cheat Sheet)
Email Templates
Account Create
Abandoned Cart
Cheat Cheats
Utilizing Thinkific
Utilizing Intercom
Handling Objections
Strategy
Our Certifications
Accreditation
Our Courses
Feedback
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