|Recovery Principles, Culture, and Climate
|| Core Recovery Principles
|| The program is grounded in the values of the recovery community—both local community and the national movement.
|| Core Recovery Culture and Values
||The program incorporates key practices that support and enhance recovery.
|| Recovery Climate/ Environment
|| The program establishes:
- A welcoming climate that is conducive to/facilitates personal recovery; and
- An opportunity-rich environment in which people can increase their awareness of a wide variety of recovery resources within the program and in the community
|Ethical Framework for Service Delivery
|| Code of Ethics
|| The PRSS program has guidelines, policies, procedures, and practices related to ethics that are consistent with recovery and peer values that protect both providers and recipients of peer services.
|| Ethics Training and Support
|| The PRSS program ensures that training and guidance are provided on the implementation of ethical guidelines.
|| The PRSS program has guidelines, policies, procedures, and practices related to maintaining confidentiality of personal information.
|| Boundary Setting
|| The PRSS program provides supervision, coaching, and mentoring to help staff and peer leaders address boundary-related conflict both when and before it happens.
|Peer Leader Development
|| The program uses efficient and effective processes to recruit quality peer leadership.
|| Selection and Orientation
||The program has clearly defined processes for screening and selecting peer leaders and orienting them to the PRSS program, including the culture, structure, vision, mission, values, and offered services.
|| Training and Development
|| The program provides each peer leader with training that will enable them to acquire the knowledge and skills necessary for their assigned job and to help them develop within the organization and beyond.
|| The program has clearly defined methods for increasing peer leader retention.
|Peer Supervisor Development
|| The program uses efficient and effective processes to recruit quality peer supervisors.
|| The program has clearly defined processes for identifying needed qualifications, screening, and selecting peer supervisors.
|| Training, Mentoring, and Support
|| The program provides each peer supervisor with training, development opportunities, and ongoing support that will enable them to acquire the knowledge, skills, experience, attitudes, and attributes necessary to effectively supervise peer leaders in a non-clinical context.
|Governance in Recovery Community Organizations
||Board of Directors
||The board of directors is representative of and responsive to local communities of recovery.
||Organizational Policies and Practices
||The board of directors ensures that the organizational policies and practices are consistent with the principles of good governance and with the values of the local recovery community_._
||The board of directors supports and facilitates linkages with allied individuals and organizations that can strengthen the larger community’s network of support for recovery.
| Governance in Programs in Host Organizations Other than RCOs
||The program oversight is inclusive of and responsive to local communities of recovery.
||Program Accountability and Transparency
||The program is transparent (open) and accountable to those served (e.g., recovery community, greater community and funders).
||Organization Board of Directors
||The board of directors ensures that the organizational policies and practices are consistent with the principles of good governance.
||The organization’s board of directors support and facilitates linkages with other organizations that can strengthen support for recovery.
||The organization is a good steward of financial resources, accountable to the recovery community, as well as funders and donors, in its use of funds.
Alternate: Organization uses its resources, and assets toward improving the lives of people in recovery.
||Human Resource Management
||The organization uses best practices in human resources management to create a stable, safe, healthy, and happy work environment.
||The organization establishes ongoing, data-driven, quality assessment and performance improvement processes and methods that are compatible with peer-led efforts and that ensure the provision of safe, effective, efficient, and equitable recovery-centered peer supports.
||The organization establishes record keeping processes and methods that are compatible with peer-led efforts and that ensure compliance with state and federal regulations related to confidentiality and privacy.
||Participant Protection and Informed Consent
||The organization is committed to providing a safe, secure, and respectful environment for participants and for persons providing peer support.
|Peer Support: Core Competencies
||Determining Community Strengths and Needs
||The program uses participatory processes to assess the skills, talents, and strengths and assets within the local recovery communities; to identify other community resources; and to ascertain the needs of people in or seeking recovery.
||The program plans to offer PRSS that reflect and serve the local communities of recovery.
||The program offers PRSS that reflect local recovery values, build individual and community strengths (recovery capital), and address individual and community needs.
||Managing the Supports/Services
||The program is managed to ensure the delivery of PRSS that are needed and that have a measurable impact, at a level that is sustainable over time.
||Supervising Peers Providing Services
||The program provides regular guidance, support, and skills-building through non-clinical supervision to all peer providers in a manner that adheres to peer ethical guidelines, whether supports/services are provided at the program site, or elsewhere in the community.
||Evaluating the Supports/Services
||The program uses evaluation data as a management tool to assess and improve the quality and effectiveness of supports; to ensure that its program elements are aligned with community assets and needs; and to redesign its program, as needed.