SAP has no concept of log out. You are either in the system or not. This makes it difficult to understand how long a user has been active and working.
A new option logs on to BDEx and out of BDEx is now available. Users are prompted to login to BDEx when they launch the Dynamic Work Center or Customer Centric Hub.
A log out button has been added to the screen to enable the user to log out of BDEx.
An option has been added to automatically logout users if they have been idle in the system over the maximum idle time.
If the user is idle over the maximum time the user will be automatically logged out and will have to log back into BDEx by clicking on the logon prompt.
This data is recorded in the activity log to enable the Productivity Report to calculate the users total log on time in the BDEx system. Now the report can accurately calculate the users shift times and see how long they have been working in BDEx.
To use the log out idle functionality a job is required to be scheduled in batch, program name:
/BTI/MDE_LOGOUT_USERS. This job should be scheduled as frequently as the log out idle time to ensure the system can pick up the idle users and log them out effectively i.e. if the log out idle time is 20 minutes the batch job should be ran every 20 minutes. If you run the job less frequently then that will increase the idle time.
Please review the post implementation instructions to understand how to set up and activate this functionality.