New options have been created and the customer should switch on the appropriate functionality:

Option ID Description Comments
28 Get work by Priorities X to activate
29 Get work by Priorities for all Assignments X to activate (takes priority over option 28)
30 Enable Deferral X to activate
31 Maximum deferral days Enter value in days
32 Enable Logout Option X to activate
33 Get work – Get Primary work by Skill Matrix X to activate
34 If user has work already prevent Get Work X to activate
35 Get related cases for the priority work X to activate (also need to add the field name from table /BTI/MDE_BWC_WRH that determines how to find the related work.
36 Allow user to get work if they have training work X to activate (takes priority over option 34)
37 Idle logout time in minutes Enter number
38 Enable create case from BDEx X to activate


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