Business Tasks can be created in the SAP GUI, ActiveControl Windows GUI and ActiveControl Web UI. Regardless of where the Business Task is created, the same information can be entered. The fields may be mandatory or optional, depending on your own organisations process.
|Subject||Enter a short description for the change/CR that the business task relates to.|
|Reference||This represents the unique number relating to the change request, defect, incident, etc.|
|Priority||Used to indicate the priority/urgency. Business Tasks can be highlighted in different colours and fonts based on the priority value set. This can be set via the Options screen in the Windows GUI.|
|Type||Business Task types are used for reporting purposes, use the dropdown to select the appropriate type for your task.|
|Group||Business Task groups are used for reporting purposes, use the dropdown to select the appropriate type for your task.|
|Project||Select the relevant project. Only active projects are displayed in the list. Support Business Tasks also need to be assigned to a project so in this case choose a support related one.|
|Deployment Status||This is the current deployment status for the Business Task. This is automatically calculated by ActiveControl as changes move through the process and is based on the configuration settings. It can be manually overridden by clicking on the lock icon and then choosing the required status from the drop-down. Please note that when this is done, ActiveControl will no longer update the status unless the status is manually locked again.|
|Planning Status||This is used by the optional – and rarely used – Planning functionality within ActiveControl.|
|Requirements Description||Enter any further details about the change in here.|
Any customer defined custom field values can also be maintained in the Business Task.
Business Task – Other Tabs
Other tabs on the Business Task are also available, again their usage will depend on your organisation’s desired process within ActiveControl.
|[Additional Data]||Some customers store additional Business Data information on this optional task.|
|[User Assignments]||Optional user assignments. Please refer to your ActiveControl Training documentation as to whether this is needed as part of your organisation’s process.|
|[Related Transport Requests]||Allows users to view the transports (and Transport Forms) currently assigned to the Business Task. SAP transports can also be created / updated via this tab in the Windows GUI and Web UI if required.|
|[Test Results]||Shows any currently entered test results and allows the definition of the testers for this specific Business Task. Testers can be defined for all systems, for specific systems or for system roles (e.g. UAT Test, Regression Test, etc.)|
|[Planning]||Planning is an optional workflow that enables ActiveControl customers to manage activities prior to development commencing through ActiveControl. If task planning is being used, the Planning tab allows the relevant change path to be added / removed and then allows the path step users and actions to be selected and executed. Please note that Planning is legacy functionality within ActiveControl, and is only available via the Windows GUI.|
|[Status & History]||Provides an audit history of all Business Task level events – such as status changes. Transport Level information – including imports – can be found within the corresponding Tab of individual Transport Forms.|
|[Comments]||Users can add Comments to a particular Business Task, for example if they want to communicate something to other stakeholders. Doing it via this tab instead of via email ensures a centralised communication flow, and a full audit history later.|
File attachments can also be uploaded (or URL linked) to the Business Task via menu options on the Business Task screen.